This article will help production owners and top intensity managers to recognize the current machinery trends that are shaping the user requirements expected from today’s ERP solutions. Reading this article will help you make better well-versed ERP buying decisions, or at least get together enough background to do further research. 

Today, four major knowledge services are driving change not only in the ERP industry but also in the complete application software landscape: Social, Mobile, Analytics, and Cloud. They are so prevalent that a new acronym is conceived: “SMAC”.

4 Technologies impacting the ERP solutions in 2016


Public social networks (Facebook, LinkedIn, Twitter…) and private (ERP-connected) social collaboration tackle are exceedingly source means of communication these days.


Mobile device market infiltration is inexorable, and ERP vendors are responding by moving to a “mobile first” development paradigm. Today accessing your ERP solution from any mobile device, is a must have feature.


Business intelligence and big data are touching into a new age bracket of enterprise software tools. Modern ERP solutions include prevailing analytics tools that not just report what’s in the system but also present intellect and predictions. This helps managers and business owners make better up to date business decisions.


This is another must have point that every modern ERP solution should provide. The availability of cloud services on all levels (infrastructure, platform, and software) is manufacturing it possible for organizations of all sizes to access powerful computing resources.


As we mentioned before, the social impact should be experimental from two angles: external or public and internal. Thanks to the current proliferation of the mobile devices, social networks play a large role in the public personality of an organization. This creates an additional “a headache” for the organizations because now they’ll need to manage their public social presence. One tweet that goes viral can be more damaging to a company’s image than a bad batch of products sent to a customer.

From an internal angle, social networking and collaboration tools are brought into the ERP solutions to enable better announcement, providing greater benefits than the most common collaboration tools: email or Skype. These internal social networking tools allow ERP users to “follow” a significant business process, event or project and collaborate on it as it unfolds.

The “Follow Ups Section” keeps users informed about communication they have subscribed for. In order to work, the user should first subscribe to a thorough transaction. Once subscribed, all messages in that contract would be displayed in the Follow-Ups Section


Mobile devices sales now far exceed those of the desktop devices by a factor more than 7:1. People are spending more time on mobile devices than on desktop devices and this is creating a shift for the ERP vendors. Today, every ERP explanation is expected to provide mobile access functionality. This is principally important for your field team. When they are in a middle of a selling conversation they must have updated content at the point of interaction, not at the end of the day.

Analytics and Big Data

Trying to make sense of all the data that is being built up from various sources is one of the biggest challenges that businesses face today. As the world is becoming more connected, the term “big data” is in move on more popularity. Big data means more than just a lot of data! It refers to a large volume of data approaching from different sources, formats and sizes, and in the different time.

The analytics tools in an ERP solution help collect and use this data to make knowledgeable decisions from that information. Powerful analytics are compulsory tools to make sense of all the data available to organizations. These tools should go further than just looking at the past results and produce a graph. The analytics tools should enable decision makers to visually dig into sales and other data and to determine the root causes for why sales might be trending up or down. They can allow people to see various factors that may influence these trends, and conduct “what-if” analyses by controlling different variables and seeing the impact on the ensuring outcomes.


The most important force impacting ERP solutions these days is probably the cloud. The cloud gives companies of all sizes access to near unrestricted amount of computing power, tools, and software. There are a number of advantages that cloud ERP solutions deliver to businesses. This is particularly true for small and medium sized businesses which don’t have enough resources to implement conventional on-premises ERP solution. 

Limited finances, low margins, changing market dynamics, as well as higher elasticity and extendibility are some of the reasons why companies prefer cloud ERP solutions. Does your company need to add a customer relationship management (CRM system), a human resources module or a comprehensive supply chain management (SCM) package? Practically any computing function can be purchased as “software-as-a-service” and it requires little more than an internet connection and credit card to get you up and running.