When most businesses look to initiate implement an ERP software system, they usually only have the big-picture profit in mind including greater than before efficiency, maximized efficiency and greater data management. But what you strength not know is that a correctly planned and smoothly executed ERP software completion can integrate your business and give you all the data you need to drive ROI even higher. Be it a clearer picture of the customer or even more advanced details of your crucial processes, the structure of your new system will allow you a greater hand in every aspect of your company. Here are just a few unpredicted benefits of ERP execution that will be the cherry on top of every standard feature.
It stands to reason that when you know your business better and can get the instant information and feedback on your processes that an ERP provides, you will see the instant results in your ROI. This is large because an ERP system maps out the clearest path to your most valuable asset; the customer. The customer is everything, and one of the greatest benefits of ERP implementation is that it will give you unprecedented knowledge of everyone single client, both current and possible. You already know that an ERP will help improve delivery times and responsiveness, leading directly to improved customer satisfaction, but the new software will allow you even more meaningful interactions with your clients.
Say that you provide a customer with a certain machine or product. After your system processes this transaction, it will be able to keep track of just how long that client has owned it and what requisite parts they might need for that product you now have a direct line to sell this essential stock. And because you know the life cycle of each product that leaves your floor, your system will also recognize when that client will need a new machine and be looking for your business again. As the clock ticks down on the cycle, the software will notify you. Then, you can beat competitors to the punch by reaching out right before the new product is needed, ensuring that you’re the first business in front of them, ready to sell. Not only will your ERP software increase customer satisfaction naturally, it will also immediately begin recouping its costs as a lead generator in and of itself.
Once your ERP software has been fully implemented, all of the company’s data is recorded and tracked in your system: be it customer habits, machine feedback or quality assessment. You can access historical or real-time results at the push of a button with the ERP program, from any device with access to the software. You won't have to track down the specific system that is supposed to be monitoring quality control or put your entire IT team on fixing a piece of hardware that only forms a fraction of your process. ERP allows you the knowledge and ability to truly increase efficiency at every level of the company. There will be no more confusion between different departments and the systems that run them. Your ERP software will let you know exactly where a process may have gone wrong, or which link in your manufacturing chain is weakening, slowing your whole chain down.
However, the value of an ERP system doesn't just lie in that data it also lies in what you can do when you wield this data properly. Because you can access crucial buying and customer information, you will have an even greater look into your market, how it operates and how you can game it to drive your ROI up. Knowing your market means that you can give your marketing and sales teams the tools they need to create sales promotions, generate leads and close the deal faster than ever. The sheer amount of data generate by ERP software may be overwhelming at first, but know that this also will also contain the key to unlocking unprecedented access to new markets and revenue.
We already know that an ERP system will consolidate all of your processes and their requisite software onto a single program, but after implementation, you will also find a tighter integration of every other aspect of your business. Crucial aspects of your business that happen off-site like assembly or shipping can be monitored and regulated along with all of your on-premise operations. No longer will you have to rely on estimates or vague reports from employees who may not understand the situation in different areas of your process; your manufacturing is tracked end to end. When you need financial reports or crucial data for stakeholders, your ERP software can automatically generate them collecting information from all departments and offices without playing phone tag with other employees or waiting on an email. And if you do have multiple offices either nationally or internationally your system will able to integrate them seamlessly, crossing borders, currencies and languages so that the home office can securely and confidently track and manage all aspects of the business in all your locations.