5 Tips for Teams Using ERP System

PostedOn: 2017-11-14 11:56:12

Those engaged in serious business in the 21st century know the importance of and benefits associated with an Enterprise Resource System (ERP) that's integrated across departments. Getting the system up and running is only one leg of the ERP journey, however. 

Taking full advantage of your ERP's capabilities is a team sport. Keeping your staff engaged with the system and updating and expanding as your business grows makes certain you're getting the most from your ERP system. 

Use What You've Got 

An effective ERP system can have a positive impact on your business from the accounting department to the sales teams to the warehouse managers. When used by properly trained teams and individual employees, the benefits of the ERP system become apparent. 

Here are some tips for interdepartmental teams and independent workers to make the most of their ERP systems. 

  •     Right people at all levels 

When projects involve the right people at all levels of your organization from the beginning, the project begins with an improved chance of success. When utilized correctly, virtually everyone in an organization should adopt and regularly use the ERP system. 

  •    Measured implementation 

If there are some in your organization reluctant to engage with an ERP system, remember that a phased rollout that begins with one or two departments is not uncommon. Those who first become proficient at interacting with the ERP can then serve to help their co-workers get onboard with the system.

  •    Select an ERP spiritual leader.

When teams are working with ERP systems, it can benefit the team as a whole to have a designated ERP guru in the group. This ERP guru will take the more in-depth one-on-one training to learn the advanced features of the ERP that apply specifically to the team's area of expertise. This gives the team a go-to person who's readily available when they have questions.

  • Focus on collaboration.

If a company is to grow, it must have seamless, easily accessible communication capability between all departments. An effective ERP facilitates interdepartmental communication, leading to improved and more productive collaboration between teams. This reduces the bleeding of revenue from teams dropping the ball and increases team efficiency.

  •   Keep your system up-to-date.

ERP software changes from year to year as improvements and upgrades roll out. Companies with their fingers on the pulse of the global business markets make certain to periodically investigate what's new in the sphere of ERP systems. 

Poised for Success 

Every business wants its teams from sales to accounting to warehouse managers to work successfully together and when interacting with other departments. When your teams can easily and confidently communicate through one common system, they all stand poised for success at the beginning of each working day. 

One of your ERP system's main purposes is to facilitate this smooth, effortless communication between departments in your business. When your sales team scores a big purchase, your finance team needs to be able to render an invoice right away so that accounting can log the customer's activities into the database, which lets the warehouse know to pull the product while shipping knows the invoice is on the way. Every department working together makes certain customers receive service that is efficient and implemented smoothly and quickly. That makes for a happy customer, which makes for repeat business. 

Teams working together through an ERP system means a win-win for all involved. And business doesn't get much better than that.