Residing entirely in the cloud, the platform includes modules for freight-forwarding, courier planning, rating, and billing as well as end-to-end management of warehouse and fleet operations. mobile-friendly modules feature natural-language chatbots and advanced analytics capabilities.  

Founded in 1945 as a brokerage and air cargo agent, LBC has grown into the Philippines’ largest retail and corporate courier and cargo handler, as well as a leading money remittance and logistics service, with agents and partners in more than 30 countries.  

LBC executives say they considered a number of ERP options from across the globe, but chose Chennai, India-based both because it is native to the cloud and intuitive to use.  

“Logistics operations is the lifeline of our business, CEO of LBC. “We are pleased to partner with for the second time following a very successful first year with their cloud HR and payroll solution. The decision to replace our existing systems with a next-generation logistics suite is aimed at gaining complete visibility of operations to arrest revenue leakage and improve productivity.”  

Using a platform called VirtualWorks, ERP on Cloud creates a 360-degree business view on a single platform that includes cognitive applications able to understand data in context, anticipate what’s needed to complete a transaction, and guide the user with an intuitive interface. 

Key Takeaways

  • ERP can link disparate and far-flung operations into a cohesive, cooperative whole.
  • Cloud-native enterprise resource planning streamlines logistics and improves productivity.
  • A contextual ERP interface anticipates user actions and improves intuitive next-step suggestions.