Enterprise Resource Planning software focuses on streamlining business processes by enabling seamless communication and coordination between each separated department of an organization. ERP systems can facilitate the associations between supply chain management and inventory monitoring, or between and organization and its customers. In this way, ERP systems tie together and define a plethora of business processes to facilitate the flow of data between them. By collecting an organization’s shared transactional data from multiple sources, ERP systems eliminate data duplication and provide data integrity with a single source of truth.

360-degree view of business operations

There’s always a possibility that a customer may need to make a change in their order, and since you can never say no to a client, you have to improvise and outline out how to make the necessary changes AND make the original delivery date. Ventura mentions that with an ERP system, client changes won’t be as stressful because of the 360 degrees view into your business  sales, customer service, planning, accounting, production, supply, HR they’re all integrated and data is shared across all levels, all relevant departments are notified when the schedule or product changes.

Improved customer service

ERP systems usually tend to come with some sort of Customer Relationship Management application, along with sales, financials, and other front-office functions. The CRM function of an ERP is extremely important since the main way a business stays competitive and “in the game” is obtaining returning customers – which results in profitability. For instance, sales and customer service department employees can communicate with clients better and improve relationships with them through faster, more accurate access to customers’ information and history that an ERP system provides.

Simple estimating and quoting

Imagine having all the costs associated with producing a job called up with the click of a button. That’s what a good ERP software system can do. You’ll produce more accurate estimates that you can deliver quicker than your competitors with no wasted time or loss of revenue. Not only will you have confidence that your costs are covered, with an ERP system you’ll also be able to know if that customer comes back, whether the product was returned and why and if customer service had any feedback or complaints from the client.

Real-time info

One immediate impact of implementing an ERP solution is the systematic and uniform flow of business data and information across all departments in an organization. Being provided this real-time information allows you to make better business decisions and ensures you that all the in rank and data is completely up to date and precise. Many business organizations get a step ahead in real-time analysis with complete access to standardized and reliable data.

Increased productivity

A considerable number of businesses experience remarkable enhancements in their efficiency and overall productivity with investments in ERP solutions. An ERP system can help eliminate repetition in business processes and tedious manual tasks, as well as improving efforts follow the implementation of an ERP software – which saves employees valuable time. This, plus so much more, allows them to focus better on other areas of business operations or processes that need improvement.